Effective date: October 31, 2026
1. About this policy
Giftvanta provides a promotional-product catalog, product sourcing and quotation services through https://giftvanta.com. This policy explains how information is handled when you browse the site, contact us, request product sourcing or request a quotation, including through our multi-product Quote List.
The website is operated by GiftvantaInc. Our privacy contact is [email protected].
2. Information you provide
Depending on the form you use, you may provide your name, company, email address, phone number, subject and message. A sourcing or quotation request may also include product names or Product Numbers/SKUs, quantities, colors, decoration or imprint details, a target budget, an in-hands date, a shipping ZIP code, reference links and project notes.
You may choose to upload logos, artwork, reference images or documents with a sourcing or quotation request. These files can contain information about you, your company or other people. Please provide only information relevant to the request and only files you are authorized to share. Do not include passwords, payment-card details, government identification numbers or unrelated sensitive personal information in these forms or files.
3. Why we use inquiry information
We use the information you provide to understand your request, identify suitable products, prepare quotations and discuss customization, quantities, timing and delivery requirements with you. We also use your contact details to respond and follow up on that request.
Uploaded files are for quotation and design reference. Sending a file does not approve it as final production artwork.
We also use customer email addresses to send marketing communications about Giftvanta's products and services.
To stop receiving marketing emails, email [email protected]. We handle these requests manually and, after receiving your request, remove your email address from the lists used for future marketing emails.
4. Browser storage, cookies and technical information
The Quote List stores selected product references, product names, option details such as quantities, colors and decoration, and project notes in your browser's local storage. This lets the list remain available when you refresh or return using the same browser. The current Quote List code does not set an automatic expiration for this stored list and its notes. The product catalog also uses session storage to remember search and filter settings and the position you were viewing when you navigate between the catalog and product pages.
When you submit a quotation request, information from your Quote List is included in the inquiry. Clearing this website's local storage through your browser removes the locally saved list and notes; it does not delete an inquiry you have already submitted or copies in business records or email. On a shared device, clear the site's saved browser data when you no longer need it.
WordPress uses cookies for sign-in and authenticated sessions. Our site's WooCommerce source-attribution feature uses first-party cookies to record referral or campaign information about visits. This functionality is separate from submitting an inquiry.
The website includes WordPress.com/Jetpack resources supplied by Automattic, including resources that support statistics and cookie compatibility checks. Requests for website and third-party resources can convey technical information such as an IP address, browser information, the requested page or resource, and referring-page information. WooCommerce usage tracking and remote diagnostics are enabled to provide platform-usage information and error diagnostics to WooCommerce/Automattic. Its Jetpack integration can also process interactions with store-related pages, such as product views.
You can use your browser's controls to block or remove cookies and other site data. Blocking storage can affect sign-in, saved preferences and the Quote List. Removing browser data does not remove information already submitted to us or previously processed by service providers.
5. Inquiry records and recipients
Inquiry details may be kept in our website form records and business email correspondence. Uploaded files are stored through the website's upload system; a notification may contain a file link rather than a separate attachment. A copy in one system is separate from copies in other systems.
We share relevant product requirements and logos or artwork with factories and designers when needed to evaluate sourcing, quotations or design requirements.
We use Hostinger for website hosting and backups, and business email services, including Gmail, to receive and handle correspondence. These services process the information involved in those activities. The website uses WordPress form software to handle submissions and Automattic/WordPress.com services for the website features and technical processing described above. The technical processing of a visit is separate from our receipt of the information you choose to submit in a form.
6. Keeping information and attachments
We have not set a fixed retention period for inquiry information and related files.
Our retention rule is to delete information when it is no longer needed, except for records needed to fulfill orders or meet legal retention requirements. We apply this rule through manual review and handling.
Our Forminator form system is currently configured by default to retain submissions without an automatic fixed-period deletion. Removing a website submission, its uploaded files and related email correspondence involves separate settings or actions; deleting one does not automatically remove all copies elsewhere.
Backups are separate copies and can retain information after it has been removed from the live website. They are managed separately from active form records, and removal of a live record does not itself remove that information from an existing backup. We review deletion requests with these separate records and any required retention in mind.
7. Handling files
Please limit uploads to material needed for quotation or design reference. If a file is sensitive, contact us before sending it so that an appropriate way to provide it can be discussed.
8. Questions and requests about your information
You can contact [email protected] to ask about or request deletion of information you have provided through this website. Include enough information to identify your inquiry, such as the email address you used and the approximate date, without sending additional sensitive documents unnecessarily. Clearing a browser's Quote List does not remove submitted records; contact us separately about those records.
We review these requests manually and verify that a request relates to your information before acting on it. We may ask for information reasonably needed for that verification.
9. Scope and policy updates
The website is intended for business product inquiries. This policy does not replace separate terms for an order or production artwork approval.
We may update this policy by posting a revised version on this page and updating its effective date.